At Dale’s, we value our customers’ opinions and feedback. We’ve always welcomed comments from our customers to help us fine-tune our service and offer existing and prospective customers a more satisfying vehicle maintenance or repair experience.
If you’re searching for an auto repair shop home, you can read what our customers have to say about us on our reviews page here or at SureCritic. We hope what you read will give you confidence to choose Dale’s as your one-stop repair shop.
This updated testimonials page has been revised to offer our customers the opportunity to share comments about their experience at Dale’s Auto Care using the testimonial form below.
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Honest Reliable Service Since 2005
Dale's has maintained three of my vehicles for years. My 2003 Buick has over 330,000 miles and is still reliably used every week. Sam and his crew have done almost all the maintenance and repairs on the Buick. I never worry about being treated fairly or honestly at Dale's, it's just who they are, an how they treat customers.
Honest Reliable Service
Dale's Auto Care (DAC) has serviced the same 2 vehicles (bought in 2001) since 2004 (post warranty) and another vehicle since it was purchased in 2006. Since I tend to keep my vehicles a long time, I demand top-notch mechanic services...DAC fills that need to perfection! My vehicles have never broke down nor required any major repairs ever. I attribute this primarily due to DAC's thorough preventive maintenance services. I believe I have saved a large amount of money by keeping my vehicles for long periods and having DAC provide regular preventive maintenance. Several items I love about Dale's is; 1) work is done right the first time 2) they never sell you work that isn't needed, and 3) provide a significant savings when paying cash. Lastly, Customer satisfaction is number 1. Many businesses say this, DAC actually lives by this philosophy. I will forever be a DAC customer as long as I live in the Boise area.
Various since 2004
2001 Pontiac Grand Am 2001 Chevrolet Silverado 2006 Pontiac Vibe
I've been using Sam and his team for my automotive needs for nearly 15 years. As a single working mom with 2 vehicles to maintain I have always appreciated Sam's willingness to forecast future repairs that help me stay within budget while maintaining well operating vehicles. He takes the time to explain his recommendations and to help me gauge what is an immediate need and what can wait. His competence and integrity are unparalleled! There's no one in the Valley I trust more to handle my repair and maintenance needs!!
Toyota Camry Honda CRV
25 Years of Quick and Professional Service
I have been taking my cars to Dale's Auto Care for about 25 years. They take care of every issue quickly, professionally, and accurately. I trust their diagnostic judgment and pricing. They advise me concerning the best options. They refer to my records and advise me when to schedule future appointments. They went out of their way to quickly put studded tires on my care during the snowy winter of 2016. They stayed late after waiting for the auto parts delivery to get me on the way, so I didn't miss work the next day. They are always courteous and efficient on every appointment. You can trust them with all your cars. There is no one better. Call them and get acquainted!
May 6, 2017
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